.png)
MatternPILOT in Action: Total Savings of 34% and Better Yet, Proper Contract Management
A prominent Boston-based law firm undergoing an administration transition identified a pressing need: many of its vendor contracts supporting office and administrative services had not been reviewed in years. The new administration recognized that they lacked both the in-house expertise and bandwidth to evaluate and renegotiate these agreements effectively.
OPPORTUNITY
A prominent Boston-based law firm undergoing an administration transition identified a pressing need: many of its vendor contracts supporting office and administrative services had not been reviewed in years. The new administration recognized that they lacked both the in-house expertise and bandwidth to evaluate and renegotiate these agreements effectively.
With limited internal resources to dedicate to manage this type of project, the firm engaged Mattern to lead the process through its MatternPILOT solution.
PROCESS
MatternPILOT is Mattern’s no-cost outsourced procurement service designed for firms without the internal capacity to manage comprehensive procurement projects. The costs of Mattern’s services are covered entirely by the savings and incentives secured during the engagement—ensuring no out-of-pocket expense for the firm.
Mattern’s team conducted a detailed assessment of several vendor relationships, including:
- Off-site records storage
- MFD/print services
- Office supplies
- Legal research tools
- Overnight delivery providers
Based on a benchmark analysis of the firm’s current pricing and contract terms, projected future spend, and user satisfaction, Mattern developed a strategy tailored to each category. In some cases, a full Request for Proposal (RFP) was warranted, while in others, renegotiation with the existing provider was the most strategic approach.
Once the firm approved the recommendations, Mattern executed each strategy and implemented new or revised contracts. The team also established a workflow for ongoing invoice approvals and initiated performance reporting to ensure continued compliance and accountability from vendors.
SOLUTION
The result:
- 34% total savings on combined spend across the assessed categories (exceeding the initial projection of 27%)
- Fully vetted, market-aligned contracts in place
- Streamlined oversight and reporting for ongoing vendor management
CLIENT FEEDBACK
“Knowing our contracts are at fair market rates with terms that align with our objectives and protect the firm from unnecessary add-ons gives great peace of mind. The level of savings and Mattern’s expertise—at zero out-of-pocket cost—is a no-brainer. The firm is saving money, we’ve got great pricing and service, and I have one less thing to worry about.”
— Firm Administrator
Mattern Leads Strategic Outsourcing for AmLaw 25 Firm, Lowering Costs and Enhancing Services
To elevate service quality and secure more competitive pricing, this global AmLaw 25 firm needed to refresh more than a decade-old outsourcing model across multiple administrative and support functions. Mattern partnered with the firm to restructure leadership, optimize staffing, and integrate technology, ultimately delivering savings of more than 10% and reducing off-site facility costs by 71%—all while strengthening vendor accountability and aligning operations with the firm’s long-term strategic goals.
A PilotLegis Member Firm Streamlines Off-Site Records and Establishes Firmwide Information Governance
This PilotLegis member firm engaged Mattern to address two interconnected risks: a growing off-site records footprint and the absence of a firmwide information governance framework. By pairing a historical records cleanup with practical IG policy development, the firm took a disciplined approach to reducing legacy paper risk while establishing clear, defensible practices for the future. The result was a coordinated strategy that delivered immediate cost and risk reduction while setting the foundation for long-term governance maturity.
Mattern Revamps Nonprofit’s Off-Site Records Program, Cutting Storage Costs by 82%
There is a way out.
Typically, Mattern works with law firms but when a former client called from their new role at a nonprofit and asked for help with a long-troubled off-site records program, Mattern didn’t hesitate. The nonprofit organization had tried for years to improve the situation without success. Mattern stepped in to deliver clarity, competition, and control.
Strategic Scanning Initiative Enables Seamless Office Move for National Law Firm
A national law firm preparing for a major office relocation needed a structured, defensible way to reduce its physical records footprint without disrupting attorney workflows. Mattern designed and managed a comprehensive scanning initiative that aligned with the Firm’s information governance objectives and ensured all work was completed before the move. The result was a streamlined transition that strengthened long-term records management practices.
Future-Ready Legal Operations: How Mattern Helped a Leading Law Firm Optimize Outsourcing, Technology, and Governance
To stay ahead of shifting demands, this California-based NLJ 500 firm needed to align its outsourcing, equipment, and information governance practices with a hybrid work environment. Mattern helped the firm optimize operations, strengthen policy, and secure long-term stability across 12 offices—all while recovering the full cost of the engagement.
MatternPILOT in Action: Total Savings of 34% and Better Yet, Proper Contract Management
MatternPILOT in Action: Total Savings of 34% and Better Yet, Proper Contract Management
Mattern Assists Law Firm in Unraveling Decades of Paper Records and Rebuilding Information Governance Strategy
Mattern Assists Law Firm in Unraveling Decades of Paper Records and Rebuilding Information Governance Strategy
AmLaw 200 Firm Streamlines Procurement and Saves 43% on Office Supplies
AmLaw 200 Firm Streamlines Procurement and Saves 43% on Office Supplies
Prominent IP Law Firm Achieves Win-Win & 10 Year Contract with Open Off-Site Records RFP
Prominent IP Law Firm Achieves Win-Win & 10 Year Contract with Open Off-Site Records RFP
National Firm Gains 33% Reduction in Permanent Withdrawal Fees and 22% Monthly Savings on Outsourcing Contracts in Dual RFPs
National Firm Gains 33% Reduction in Permanent Withdrawal Fees and 22% Monthly Savings on Outsourcing Contracts in Dual RFPs
Mattern & Associates Spearheads Vendor Consolidation, Achieves 23% Monthly Savings in Support Services for Best Best & Krieger
Mattern & Associates Spearheads Vendor Consolidation, Achieves 23% Monthly Savings in Support Services for Best Best & Krieger
Mattern’s Phase III Contract Compliance Program Achieves Maximum Value for Best Best & Krieger’s Office Supplies Contracts
Mattern’s Phase III Contract Compliance Program Achieves Maximum Value for Best Best & Krieger’s Office Supplies Contracts