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March Coffee Break: Brew Smarter Support
- 9 hours ago
- 1 min read
Rob Mattern, President of Mattern, and Bill Mech, Principal of ofPartner, share practical insight into how law firms can improve administrative efficiency and gain greater visibility into support workloads.
In this 45-minute Coffee Break conversation, Rob and Bill explore how firms can gather meaningful information about administrative workload, understand the true cost of attorney time spent on non-billable tasks, and use that insight to make smarter staffing and operational decisions.
This on-demand session is designed for law firm leaders and administrative professionals who want clearer visibility into how work is distributed across the firm and how support resources can be structured more effectively.
What you’ll learn:
How to gather meaningful information about administrative workload and true support costs
How much time attorneys are spending on non-billable tasks and what that may cost the firm
How firms can use workload information to make more informed staffing decisions
Common challenges firms face when evaluating administrative support structures
Ways firms are improving efficiency without increasing administrative burden
