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Mattern Associates
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Join date: Oct 8, 2024
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Feb 26, 2026 ∙ 1 min
February Coffee Break: Outsourcing Perspectives from the Inside
Rob Mattern, President of Mattern, and Allan Thompson, CAO of Mayer Brown, share practical insight into how law firms are approaching outsourcing today and what is shaping the next phase of the market.
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Feb 4, 2026 ∙ 3 min
What Firms Get Wrong About Measuring Admin Work
Administrative operations are under more scrutiny than ever. Law firm leaders want better insight into performance, efficiency, and staffing, and they’re turning to data to get it.
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Feb 4, 2026 ∙ 3 min
Admin Efficiency Isn’t About Speed. It’s About Reducing Decision Friction
When law firm leaders talk about improving administrative performance, the conversation almost always drifts toward speed. Faster turnaround times. Quicker responses. Tighter SLAs.
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