APPROACH | Mattern Associates

Our Approach

using the Mattern Method® is the most comprehensive evaluation of law firm operations

3 Phase Process

True End-to-End Service

We offer a true and complete end-to-end service with a comprehensive evaluation, unique RFP process, expert contract negotiation, and contract compliance. Additionally, our approach often includes a fee reimbursement model, where service providers reimburse Mattern’s monitoring fees annually over the duration of the contract. This arrangement ensures cost-effective, transparent solutions that further enhance the value we bring to our clients.

Phase I

Comprehensive Evaluation

We provide an unbiased and comprehensive evaluation of a law firm's operations, ensuring data-driven insights for optimal efficiency and performance.

Phase II

RFP & Contract Negotiation

We have a unique RFP process and expert contract negotiations that streamline law firm operations, enhancing efficiency and improving the bottom line.

Phase III

Contract Compliance

We have a complete service with contract compliance, ensuring law firms maintain optimal efficiency and service quality throughout the entirety of the contract.

Virtually Zero Cost

thanks to our fee reimbursement structure

Agreements with service providers include annual fee reimbursements that cover Mattern’s fees at no cost to you. When reimbursements don’t apply, the savings we secure still deliver a net-positive outcome for firms.