Request for Proposal (RFP) Management for Outsourced Support Service & Equipment

Mattern protects your interests, manages the RFP process and delivers objective expertise.

When your organization's existing contracts are about to expire or your firm requires new outsourcing services or equipment from additional or existing vendors, Mattern can spearhead the Request for Proposal (RFP) process and provide critical objectivity that yields outstanding results from start to finish.

The difference is our approach.

Unlike internal RFP processes which often rehash old standards and ways of doing business, Mattern applies industry best practices in every area and performs the due diligence that saves your firm money, reduces waste and eliminates duplication of effort, before putting pen to paper. Using the Mattern Method®, we analyze current practices and quantify everything through a cost/benefit analysis before offering advice.

The first step is making sure that vendors and suppliers are asked to deliver exactly what your firm requires to maintain peak performance - no more, no less.

Mattern systematically identifies your firm's actual needs by conducting surveysconducting and  onsite workflow headcount/workflow analysis, reviewing utilization, and analyzing operational aspects. Then we structure your Request For Proposal strategy and process to fulfill them. This may include new approaches that make good sense: renegotiating with current vendor, performing a Closed RFP process for current vendor, or launching an Open RFP to multiple vendors.

Mattern handles all the details. You make the final decision.

During the proposal review process, Mattern carefully evaluates suppliers and equipment through objective measurement of critical factors, including performance standards, responsiveness, technological capabilities, flexibility, accuracy, timeliness, and cost. We compile a vendor scorecard which clearly identifies the pros and cons of all services or equipment for each vendor, so you can determine the best fit for your operational needs, solely on the facts.

Once a supplier is selected, Mattern can negotiate a contract that will ensure the best possible pricing and terms, based on industry best standards, as well as your firm's unique requirements. We also conduct invoice reconciliation and monitor vendor compliance. Mattern provides total solutions that address your unique operational needs.

Contact us to learn more about what Mattern can do for you.

• Services Overview
• The Mattern Method®
• Support Services
• Request for Proposal (RFP) Management
• In-House Analysis
• Equipment
• Output Management
• Records Management
• Office Supplies Analysis
• Cost Recovery Analysis